Privacy Policy

Introduction

At Value Point Master MSP, accessible from www.master-msp.com, one of our main priorities is the privacy of our visitors. This Privacy Policy (hereinafter referred to as “Policy”) document contains types of information that is collected and recorded by Value Point Master MSP and how we use it. Further, Value Point states that it shall always follow the prevailing Legislations governing privacy of individuals.

 

You agree that what we do with personal information we collect when you visit this website, our country-specific sites or any other websites to which this policy applies (collectively, the “Sites”).

 

This policy is effective as of 17-09-2020. Please note that this policy will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

 

This page and its sub-pages tell you everything you need to know about how Value Point Master MSP and/or its affiliates, subsidiaries and newly acquired companies ("VPSMSP"; "we") protect the personal data we process and control relating to you ("your personal data"; "your data") and which rights you have in relation to the processing of your personal data. 

 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors who visit our website with regards to the information that they share and/or collect in Value Point Master MSP. This policy is not applicable to any information collected offline or via channels other than this website.

 

Consent

By accessing and using our website, you hereby grant your consent to our Privacy Policy and agree to its terms and conditions. Further we collect details only for the foregoing reasons:

  1. Contractual necessity: Where it is necessary to enter into a contract with you for the provision of our products or services or to perform our obligations under that contract.  If you do not provide us with your personal information for processing as described below, we may not be able to provide the service, product or information requested.

  2. Our legitimate interests: We may process your personal information where it is necessary for our legitimate interests as a company, including to manage, promote and improve our business and manage our risk.

 
Information we collect

The personal information that you are asked to provide and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

 

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

 

Sensitive Data: We do not generally seek to collect sensitive data (also known as special categories) through this site or otherwise. In the limited cases where we do seek to collect such data, we will do this in accordance with data privacy law requirements and/or ask for your consent.

The term "sensitive data" refers to the various categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories include racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union, physical or mental health, biometric or genetic data, sexual life or orientation, or criminal convictions and offences (including information about suspected criminal activities).

 

Automatic Information: We collect information automatically when you: visit, interact with, or use AWS Offerings (including when you use your computer or other device to interact with AWS Offerings); download content from us; open emails or click on links in emails from us; and interact or communicate with us (such as when you attend an AWS event or when you request customer support).

 

Examples of the information we automatically collect include:

 

  • network and connection information, such as the Internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider;

  • computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting;

  • the location of your device or computer;

  • authentication and security credential information;

  • content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads;

  • usage, occurrences of technical errors, diagnostic reports, your settings preferences, backup information, API calls, and other logs;

  • the full Uniform Resource Locators (URL) clickstream to, through, and from our website (including date and time) and AWS Offerings, content you viewed or searched for, page response times, download errors, and page interaction information (such as scrolling, clicks, and mouse-overs);

  • email addresses and phone numbers used to contact us; and identifiers and information contained in cookies 

 

A. How we use your information

 

We use the information we collect in various ways, including to:

  1. Provide, operate, and maintain our website

  2. Improve, personalize, and expand our website

  3. Understand and analyse how you use our website

  4. Develop new products, services, features, and functionality

  5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  6. Send you emails

  7. Find and prevent fraud

 

We may combine data from publicly available sources and from our different e-mail, website, and personal interactions with you (this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials (such as LinkedIn). We combine this data to better assess your experience with VPS and to perform the other activities described throughout our privacy policy. 

 

Sources of Marketing Data: The bulk of the personal data we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company. 

 
B. Log Files

 

Value Point Master MSP follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. 

 
C. Protection

 

a. Value Point attaches great importance to your right to privacy and the protection of your personal data. We want you to feel secure that when you deal with Value Point, your personal data is in good hands.

b. Value Point protects your personal data in accordance with applicable laws and our data privacy policies. In addition, Value Point maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto. 

 

D. Cookies and Web Beacons

 

Like any other website, Value Point Master MSP uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can contact us for more details including information about your choices with respect to advertising and social media.

 
E. Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.master-msp.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

 

F. Browser and Devices

The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. 

 

G. Advertising Partners Privacy Policies
  1. You may consult this list to find the Privacy Policy for each of the advertising partners of Value Point Master MSP.

  2. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Value Point Master MSP, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

  3. Please note that Value Point Master MSP has no access to or control over these cookies that are used by third-party advertisers.

 

H. Third Party Privacy Policies
  1. Value Point Master MSP's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.[AS13] 

  2. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?[AS14] 

 

I. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  1. Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  2. Request that a business delete any personal data about the consumer that a business has collected.

  3. Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

  4. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

J. GDPR Data Protection Rights
  1. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  2. The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  3. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  4. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  5. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  6. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  7. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  8. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

K. Miscellaneous
  1. The Site contains links to other websites, including sites controlled by third parties independent of us. VPS is not responsible for the privacy practices or the contents of such websites. We encourage you to read the privacy notices of such websites before providing any personal information to them. We do not take responsibility for the opinions of third parties expressed on or through our Sites.

  2. Your personal information will be retained only for so long as reasonably necessary for the purposes set out in this Privacy Notice in accordance with applicable laws, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.

  3. The Policy applies to the collection and use of personal information relating to clients, vendors, business partners, visitors, marketing contacts and other external individuals with whom we interact, primarily in an offline context.

  4. The Candidate Privacy Notice applies to the collection and use of personal information relating to candidates who seek employment with us.

  5. Our websites may include:

  • Links to and from the sites of our partner networks, advertisers and affiliates.

  • Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.

  6. We do not accept any responsibility or liability for such third parties’ sites or programs. Please check such third parties’ terms of use and privacy statements before using and providing any information to such third parties’ sites and programs. 

 

L. Contact us

 

Please click here if:

  1. You have a general question about how VPS protects your personal data.

  2. You wish to exercise your rights in relation to your personal data rights (as set out in the sections "Which rights do you have with respect to the processing of your personal data?" and "Your rights regarding marketing communications"). Alternatively, you may want to use this link to exercise these rights.

  3. You would like a copy of the full version of our Policy.

  4. You wish to make a complaint about VPS use of your data.

  5. You can also contact VPS as data controller of your personal data via our support team.